Public Sector Solutions

Power up your organization.

Whether you’re just starting your first technology project, or you’d like to leverage your existing system more effectively, we can help every step of the way. Our team collectively holds more than 90 Salesforce certifications with 500+ projects deployed, and a customer satisfaction (CSAT) score of 4.9.

As a trusted Public Sector partner, we understand the public sector landscape - your mission, goals, and struggles. Our skilled team of experts will take time to fully understand your needs (no matter how complex or unique). We’ll create innovative solutions fully customized for your organization, and provide comprehensive training for your team, so your team can be self-sufficient and sustainable in the long run. No matter where you are right now in your digital transformation journey, we’re excited to be a part of it, and to achieve your goals alongside you.

Technologies to Implement

  • Core CRM

  • Composable Case Management

  • Intake Management

  • Grants Management

  • Government Asset Management

  • Program Management

  • Legacy System Migration

  • Data Management

  • Emergency Program Management

  • Licensing, Permitting and Inspections (LPI)

  • Benefits Management

  • Employee Experience Portals

Previous Projects

 Additional Resources

Case Studies

Scaling Solutions
Coast Funds uses Salesforce to empower Indigenous communities for conservation
Coast Funds uses Salesforce to empower Indigenous communities for conservation

When it comes to preserving our natural resources, it is essential to involve the people who have been living off the land for centuries. This is where Coast Funds comes in - an innovative organization that supports Indigenous-led conservation efforts along the British Columbia coast.

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SET-BC digitally transforms its assistive technology services with Salesforce and Belmar Consulting
SET-BC digitally transforms its assistive technology services with Salesforce and Belmar Consulting

SET-BC has been providing assistive technology services to students with physical disabilities in British Columbia (BC), Canada, for over 30 years.

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How Small Business British Columbia supported small businesses during COVID-19
How Small Business British Columbia supported small businesses during COVID-19

Small Business BC (SBBC) helps British Columbia’s entrepreneurs grow successful and sustainable businesses through expert business advisors, educational services, easy-to-use free resources and engaging community events.

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First-time Technology Projects

We know that digital transformation journeys can be daunting. Our team will help demystify the Salesforce platform and its powerful tools, and walk you through how they can be leveraged for your technology implementation.

Road mapping your Salesforce Infrastructure

Not only can we help implement your digital transformation, we can also work together to build a road map that makes sense for you. Having a clear direction for your organization can support planning future technology budgets, change management, project rollouts, and more.

Strategic and Complex Projects

Belmar can tackle anything, from providing support to ‘live’ organizations on Salesforce to developing strategic technology roadmaps for complex business processes.

Existing Salesforce Users

Maybe you already have Salesforce, but the configuration is no longer serving your needs, or it reflects outdated processes. We can review your system, make recommendations, and give you the right support for enablement.

Data Residency & Security

Belmar works with many organizations that have strict data residency and industry best practices they must follow. We will work with you every step of the way to make sure your organization is meeting all your data laws and requirements.

For all your needs:

Areas of Expertise

As public sector organizations continue to meet the new expectations of constituents around how services are provided, with a push to more online, self-serve capabilities for constituents, Belmar will work with you to determine the best solution for your organization based on your specific requirements. Belmar has a team of consultants that are well experienced in both Salesforce core clouds and industry specific solutions tailored to public sector needs.

Salesforce Core Cloud Solutions

Over the past 22 years, Salesforce has become the leading constituent management platform with their multiple cloud offerings. Belmar is a certified partner that has been actively helping public sector organizations to better leverage:

  • Better track all interactions with constituents and citizens, while ensuring all employees are able to easily share information and have a single source for all conversation history.

    Whether its empowering your business development and community engagement teams to better connect and engage across all stakeholder groups or your program teams, needing to better manage all interactions with their citizens, Salesforce has options for your organization.

  • Increase citizen engagement by allowing your citizens self service portals online. Salesforce Experience Cloud makes it easy for you to share sensitive information with your citizens and allow them to make changes or submit new information to you online.

  • Salesforce offers a suite of e-mail marketing automation tools to help you better connect and engage with your citizens through email.

    Belmar would love to further discuss with your organization to determine what solutions best fit your needs.

  • Data Cloud eliminates data silos, creating a single platform to access and leverage all your Enterprise Data. Seamlessly integrate structured and unstructured data (PDF’s, emails, call transcripts) into Salesforce with our library of connectors and leveraging zero copy integrations from Snowflake, Redshift, BigQuery, and Databricks.

Public Sector Solutions

Public Sector Solutions includes a new suite of products built to help public sector organizations build and maintain thriving communities and modernize the constituent experience.

These solutions are most helpful for state, local and federal agencies looking to rapidly deploy a flexible and scalable platform to modernize constituent services (such as licensing, permitting, and inspections) - in addition to accelerating crisis response to bring communities back to wellness faster than ever before. Public Sector Solutions also includes pre-built offerings — all on a single platform:

  • Modernize business and community development with digital-first solutions for license and permit management.

  • Increase community safety and increase regulatory compliance by elevating inspector productivity with mobile-first solutions for inspection management.

  • Accelerate crisis response with digital-first solutions to help communities access emergency services at scale.

  • Streamline the grants lifecycle from start to finish.

  • Unify every channel, from analog to digital, on a single platform.

  • Bring employees to the center of mission success.

  • Navigate complex service scenarios for better outcomes.

Salesforce Resources

Public Sector Solutions

Future-Proofing The Public Sector: 5 Key Learnings From Gartner® Symposium

The emergence of COVID-19 in 2020 may have brought the IT skills shortage to the fore, but Gartner IT Symposium made clear that, two years on, a receding pandemic has done little to alleviate the pressure organisations are feeling in this area.

Instead, the skills deficit seems to have become entrenched. Ahead of the Federal Government’s recent Job and Skills Summit, Accenture and the Tech Council of Australia released a report stating that under business as usual conditions, there will be a shortfall of 186,000 trained tech workers.

 

Testimonials

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