What is ‘Proactive’ Salesforce Support? (And Why ‘Break-Fix’ Models Fail)

It’s 9:00 AM on a Monday. Your Development Director is trying to pull a donor report for a critical 10:00 AM board meeting, and a “mysterious error” pops up. At the same time, your Program team is complaining that a data entry screen is “acting weird,” and no one can log their new client notes. […]
New Year, New Org: 3 Resolutions for Your Salesforce Roadmap in 2026

The week before the holidays is a strange time. The office (or Slack channel) is quieter. The urgent emails have slowed down. You finally have a moment to breathe. But while you’re clearing off your physical desk, what about your virtual one? For many Salesforce Admins, 2025 was a year of “keeping the lights on.” […]
Full-Time Admin vs. Hypercare: A Cost-Benefit Analysis for Nonprofits

Your organization is at a crossroads. The “Accidental Admin” model—where a heroic program manager or development officer patches the system in their spare time—is officially broken. Your backlog is a mile long, user adoption is suffering, and you know you’re not using your six-figure Salesforce investment to its full potential. The logical next step, the […]
The Post-Implementation Checklist: 10 Things You Must Do After Your Salesforce Go-Live

You did it. After months of planning, demos, workshops, data migration, and testing, you’ve finally crossed the finish line. You’ve gone live with Salesforce. Congratulations. Now the real work begins. This might be the most unpopular opinion in the Salesforce ecosystem, but it’s the truth: The 90 days after you go live are more critical […]
Belmar Consulting Announces Acquisition of 10th Ave Consulting and Care Ready – Enhancing Health & Human Services capabilities

West Palm Beach, Florida – Dec 1, 2025 — Belmar Consulting, an award winning Salesforce Partner specializing in technology and advisory services, today announced that it has entered into a definitive agreement to acquire 10th Ave Consulting, a highly respected consultancy specializing in Salesforce solutions for the Human Services sector. This strategic transaction marks a […]
Agentforce: A Practical Guide for Organization with 2-250 Employees

Salesforce’s Agentforce has generated a lot of buzz. From Dreamforce keynotes to endless articles, it’s easy to feel overwhelmed. As a Salesforce partner, we’ve heard this directly from clients like you with 25 to 250 employees who are trying to figure out how they should respond. One client recently put it perfectly: “I’d just love […]
Why Your Salesforce ‘To-Do’ List is Growing (And How to Clear Your Backlog)

Let’s look at “The List.” At almost every organization we talk to, it exists. It might be a Trello board, a column in a spreadsheet, a list of flagged emails, or just a series of sticky notes on your admin’s monitor. It’s the Salesforce Backlog. The items on it seem so small, almost trivial. Individually, […]
The 5 Signs Your ‘Accidental’ Salesforce Admin is Drowning (And How to Help)

Let’s talk about Sarah. Sarah is the Development Director at a mid-sized nonprofit. Five years ago, when the organization first secured its 10 donated Salesforce licenses, she was the one who raised her hand and said, “I’m pretty tech-savvy, I can figure this out.” Fast forward to today. Sarah is a hero. She’s also a […]
Is Your Nonprofit Ready for Salesforce? A 10-Point Readiness Checklist

You’ve heard the stories. You’ve seen the demos. You’re dreaming of a world where your donor data, program management, volunteer schedules, and grant deadlines all live in one beautiful, streamlined system. You’re dreaming of Salesforce. For a nonprofit, the promise of a powerful CRM like Salesforce is a 360-degree view of your impact. It’s the […]
Dreamforce 2025 Wrap-Up

After all the excitement of Dreamforce it’s time to do a wrap-up! Wow, it was a busy week in San Francisco and if you missed Dreamforce this year there were a lot of product announcements that we will unpack in this post. If you’ve ever been to Dreamforce you know the buzz that exists in […]